Privacy Policy

Effective Date: 01 February 2025

This Privacy Policy explains how Datrix Loop Pvt. Ltd. (“Datrix Loop”, “we”, or “our”) collects, uses, and safeguards personal and institutional information on the Inspirix platform (“Application”).

By accessing or using Inspirix, you agree to the practices described below. If you do not agree, please discontinue use of our services.

1. Information We Collect

  • Personal Data: Basic identifiers such as name, email address, phone number, and login details.
  • Institutional Data: Details related to your educational institution, including its name, department, and official email domain when applicable.
  • Technical Data: IP address, device type, browser, and interaction data collected to improve platform functionality.

2. How We Use Information

  • Provide and manage access to Inspirix features and services.
  • Communicate essential updates, notices, and support information.
  • Improve performance, reliability, and user experience.
  • Comply with applicable legal, contractual, and regulatory obligations.

3. Data Security

  • All data is encrypted in transit and at rest using industry-standard protocols.
  • Access is restricted to authorized personnel under confidentiality obligations.
  • Regular audits and monitoring safeguard data integrity and prevent unauthorized use.

4. Data Retention

  • Inactive accounts may be flagged for deletion after six months of inactivity.
  • Transaction-related data is retained for six months after the last purchase for compliance and continuity.
  • Certain records may be retained longer to meet legal or security requirements.

5. Data Sharing

  • Service Providers: Limited data may be shared with verified vendors such as payment gateways for operational purposes.
  • Institutional Access: Authorized institutional administrators of verified collaborator colleges may view academic reports of linked users for educational oversight.
  • Legal Compliance: Information may be disclosed when required by law, regulation, or court order.

6. User Rights

  • Access and correct your personal data through account settings or written request.
  • Request permanent deletion of your account and related data, subject to legal retention obligations.
  • Opt out of marketing communications at any time.

7. Cookies & Analytics

Inspirix uses cookies and analytics tools to enhance functionality and analyze usage trends. You can manage cookie preferences in your browser settings; disabling them may affect certain features.

8. International Processing

Data may be processed or stored on servers located in India or other jurisdictions where Datrix Loop operates. Appropriate safeguards are maintained for all cross-border data transfers.

9. Children’s Privacy

Inspirix is intended for users aged 13 and above. We do not knowingly collect information from children. Any such data identified will be deleted promptly.

10. Policy Updates

Datrix Loop may update this Privacy Policy periodically to reflect operational or legal changes. Updates will be communicated via the Inspirix platform or by email. Continued use after updates implies acceptance.

11. Contact Us